Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259
Copyright© 2017 | Catbalogan Water District
JMK IT Solutions
In cooperation with
CATBALOGAN WATER DISTRICT
The official website of
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Reopening/Reconnection of Water Service Connection
Who may avail?
- Disconnected customers below one year but over two months that have already paid their arrears and reconnection fee
Fees
- For Requested Disconnection - Php 100.00
- Reconnection Fee - Php 500.00
Availability of Service
- Monday to Friday - 8:00am to 5:00pm (Except Holidays)
Notes
- CWD Office Front Desk - Commercial Division
For Inquiries of installation status
- Engineering Division c/o Engr. Miguel P. Macaspag
- Call (055) 251-2669; (055) 543-9259
STEPS
|
CONCESSIONAIRE
|
OFFICE STAFF
|
DURATION (Waiting Time)
|
PERSON-IN-CHARGE
|
1
|
Payment of Arrears
|
Receive payment, Issue O.R. and direct customer to cashier
|
20 mins
|
Marianne C. Cruz
Nida L. Jabon
|
2
|
Attend orientation / seminar
Mon. & Wed. - 4:00 pm
Friday - 9:00 a.m.
|
1 hour
|
Constancia Panela
|
|
3
|
Prepare Job order for Investigation & Survey
|
30 mins
|
Odette Tesoro
Constancia Panela
|
|
4
|
Wait for Investigation
|
Investigation & approval
|
1 day
|
Jerome Maglente
Richard Espina
Julia P. Lobriño
|
5
|
Wait for Survey Estimates
|
Survey Estimates & computation of billing
|
2 days
|
Macario Gabunar
Engr. Herminia Tuazon
Engr. Miguel Macaspag
|
6
|
Payment of Reconnection Fee& Materials (if needed)
|
Receive Payment, issue O.R.
|
20 mins
|
Arlene R. Jabinal
|
7
|
Prepare Job order for reconnection
|
20 mins
|
Odette Tesoro
Constancia Panela
|
|
8
|
Assign Personnel & Schedule
|
15 mins
|
Engr. Miguel Macaspag
Engr. Herminia Tuazon
Macario Gabunar
|
|
9
|
Preparation of Requisition & Gate pass for Water Meter & Materials
|
15 mins
|
Jesus Nachura
|
|
10
|
Approval of Requisition & Issuance Slip, Gate Pass
|
1 hour
|
Engr. Herminia Tuazon
Eusebia Christina Yboa
Engr. Miguel Macaspag
Engr. Ralph S. Uy
|
|
11
|
Issuance of Materials & tools needed
|
30 mins
|
Pacita B. Macaspag
Suzette T. Cabuñag
|
|
Total Duration (Waiting Time):
|
2 days, 4 hours and 30 mins
|
|||
Disconnected below One Year but Over Two Months